Social Value Quality Mark® Silver Health Award


The Silver SVQM Health Award marks a significant step up – taking your original pledges to the next logical stage. At this level, the evidence you provide will be used to create a baseline of your impact over 12 months. Over time, you will see how this stacks up against the social impact of your healthcare peers and competitors. Successful Silver Award accreditation is a sought-after achievement.

SVQM Silver award

During the accreditation process, your organisation will establish:

  • Legitimate measurement methods to capture data against your Bronze level commitments and pledges.

  • Evidence to demonstrate your commitments in action – from case studies to management information.

  • A baseline of the annual social value you are delivering, against the initial pledges.

  • An understanding of how this compares with the impact of your NHS peers and similar healthcare organisations.

  • An awareness of how your patients, communities and stakeholders perceive your social impact.

The benefits to you

  • Provide robust, meaningful evidence in response to social value tender questions.

  • Support a healthier, happier workforce, with a clear alignment between social value and your People Plan.

  • Compete across sectors, with a clear social value identity that is meaningful and relevant.

  • Differentiate your organisation with employees and future talent – as an ethical, sustainable healthcare organisation that is brilliant to work for.

  • Evidence your statutory and legal responsibilities – with a strong, evidence-based story.

Validity: 2 years Cost: from £2,195

The process

Silver accreditation is tested through a comprehensive audit process. You will be sent a series of audit questions that test for compliance against the following review areas and weightings. You will be asked to prepare evidence to support your application.

“This has transformed how we work with commissioners, with us able to lead the conversation on how we are delivering, embedding and measuring social value. It has given us a framework for how we approach many aspects of our work. We are now far more robust in our approach, and our colleagues have a far greater understanding and appreciation of social value. Moreover, it has given us a focus to our ethos, vision and brand as a social enterprise.”
Mary Wishart, Director of Strategy & Partnerships, Locala
Luton Sexual Health
“For us, social value means maximising the impact and benefit of the interventions and education we deliver to the local community, the environment and wider society. This is an exciting time for us; we are thrilled to have received the SVQM.”
Jenny Melrose, Operations Lead, Luton Sexual Health
Clece care services
“At CCS, we aim to create the highest quality of life for all – this extends beyond the people we care for to the communities we operate in. We are delighted this commitment has been acknowledged through the Social Value Quality Mark. It recognises our determination to help address the skills gap and inspire the next generation of care workers to discover the industry.”
Miguel Herraiz Marco, CEO, Clece Care Services Group
inspire north
“We are delighted to achieve the Social Value Quality Mark. We want to be able to design and deliver services which enhance our positive impact, benefitting clients more holistically as well as people within wider communities. The Quality Mark will help us to evidence the impact we do have.”
Ruth Kettle, Chief Executive, Inspire North

Review Areas and Weightings

Each of the review areas is weighted based on the priority and level of influence they have on the overall outcome, transparency and legitimacy of claims.


Focuses on your approach to the measurement of social value within your organisation.



Focuses on how you’ve gathered data and information to evidence your progress against your social value pledges and Key Value Indicators.



Focuses on the process of using your data and information to calculate the direct, indirect and hidden value.


Eco System

Focuses on the extent to which your social value approach has influenced and benefitted your supply chain and partners.



Focuses on the transparency and legitimacy of your reporting against your social value pledges and Key Value Indicators.


Award Threshold

You will receive a set of audit questions which test compliance with the Review Areas, above. Each question will be scored and weighted. To be awarded the Social Value Quality Mark® Silver Award, you must achieve a minimum weighted threshold score of 80%.

Pre-Audit Option

If you’re unsure whether your organisation is likely to achieve Silver, you can apply for a pre-audit. This identifies gaps in your evidence, management, understanding and processes ahead of an official audit. You’ll also receive an action plan based on the findings, to give you a greater chance of success. For details, download the Silver Accreditation Guide.